Movie CTA

Best Places to Work 2011 Winner

Optio Solutions is proud to be one of the North Bay's best places to work two years in a row.

Corporate Overview: A Diplomatic Collection Agency

Optio Solutions, LLC. is an accounts receivable management and debt recovery company offering diplomatic, customized, effective and flexible services designed to optimize pre-collections and collections.

Optio Solutions operates under a strict ethical code of conduct and is licensed in all fifty states. We maintain relationships with several industry-related regulatory agencies including ACA International, the Association of Credit and Collection Professionals, and the California Association of Collectors.  Optio Solutions is an accredited member of the Better Business Bureau (BBB).


Vision, Mission and Values

Vision

Optio Solutions’ vision is to be the industry leader in providing accounts receivable management and outsourced business processes. We form strong and lasting partnerships through our consultative and professional approach to providing valued and superior services that meet the individual and unique needs of our customers.

Mission

Our growth within the marketplace and industry will be founded on our commitments to:

  • Achieving unparalleled customer satisfaction
  • Nurturing a culture of continuous improvement in everything we do, including our service offerings and delivery, as well as with our processes and skill sets of our associates.
  • Fostering an entrepreneurial spirit and accountability across all parts of our workforce.
  • Treating customers, consumers and associates with respect, integrity and in a professional and ethical manner at all times.

Values

  • Accountability
  • Commitment
  • Leadership
  • Teamwork
  • Respect for the individual