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Collection Agency Products & Services

Products & Services

Optio Solutions’ services provide businesses with diplomatic, fixed-fee pre-collection and collection solutions.  Choose the services that fit your business' needs including customizable written demands and interactive phone calls for early debt recovery or use our contingency based traditional collection service for your aged receivables.

Pre-Collection Services

Talking Statements® are diplomatic phone calls, customized with your business name and contact information.  Talking Statements® contact customers with a polite, interactive payment reminder and are available for a variety of business types including banks and medical offices.

First Party Demands are available customized with your business logo and address for immediate attention to the debt.

Collection Letters

Strategy I Written Demands provide the impact of third party intervention.  Choose from three service types: diplomatic, intensive or NSF.   

Collection Calls

Strategy II Collections offers an effective system of verbal demands for stubborn or older accounts.  A professional collection team works every account regardless of size.

Medical Collections

Medical Talking Statements®-We provide both Insurance and Self-Pay messages. Contact patients with a friendly reminder about the amount they owe or use our Talking Statements® to reach out with a reminder that you are waiting on their insurance payment.

Revenue Maximizer

Health care providers can use Revenue Maximizer to instantly verify patient insurance eligibility and estimate patients’ costs at the point of care. The web-based, real-time solution helps optimize cash flow and decrease receivables.