Optio Solutions Debt Collection Services Security and Technology

Optio provides the most advanced level of data security and technology to foster client confidence and consumer trust.

An advanced platform from a leading revenue recovery technology provider allows Optio to optimize business-rule automations by managing how and when to make effective, compliant contact with consumers. This sophisticated tool provides the means to address potential issues with greater confidence and command.

Optio employs advanced hosted dialer technologies, skip-tracing and interactive voice response technology (IVR) to deliver industry leading results.

Security Systems

To guard against breaches in digital security, Optio employs a number of safeguards:

  • Payment Card Industry Data Security Standard PCI DSS 3.1
  • Compliant with SSAE 16 SOC I Type II
  • CCTV 24-hour security cameras
  • Employee background checks and drug screening
  • Strict badge-only access

Disaster Recovery and Business Continuity

Optio partners with Agility Recovery to provide the ultimate level of protection should unforeseen circumstances or a natural disaster occur. Consumer data remains secure at all times with the help of Optio’s Disaster Recovery Plan that includes mobile trucks and functional portables to ensure business activities continue without disruption or compromise. Full recovery is guaranteed within 48 hours.