Petaluma, Calif. (December 20, 2016) — Optio Solutions, an accounts receivable management firm, generated its latest installment of holiday giving by participating in the Salvation Army Angel Tree program and the Annual Food & Funds Drive for the Redwood Empire Food Bank. Employees placed dozens of Christmas presents under the Angel Tree and donated enough…
Earlier this week, TransUnion published an article forecasting higher 2017 delinquency rates for auto loans that will pose greater challenges for auto debt collections. The expected delinquencies are “still far below recession levels,” but auto lenders will be well served by an organized collection effort that allows them to remain in front of the expected…
Petaluma, Calif. (December 15, 2016) — Optio Solutions, a national debt collection agency, announces the completion of PCI and SSAE 16 (SOC 1) Type II audits and the receipt of its Report on Compliance (ROC). These actions confirm that Optio is compliant with the Payment Card Industry Security Data Standard (PCI compliance) and has implemented…
A report by the Institute for College Access & Success (TICAS) suggests student loan debt is a growing problem for graduates as well as academic institutions and lenders. “Student Debt and the Class of 2015,” an eleventh-annual report, was published on October 18, 2016 with statistical analysis about recent graduates. The 24-page study finds “wide…
Some US industries can still thrive on accounts receivable systems that amount to an empty cigar box with a slit cut into the lid — financial services is not one of them. In the November-December 2016 issue of Collection Advisor magazine, British expert Steven Preston writes: “technology is the ‘must have’ commodity [and] investment in…
Petaluma, Calif. (November 18, 2016) — Optio Solutions, an accounts receivable management firm, has donated 85 turkeys to COTS (Committee on the Shelterless) to feed hundreds of community members on Thanksgiving Day at the Petaluma Kitchen. This is the sixth consecutive year that employees have contributed to the program, bringing the total weight of turkeys donated since 2011 to nearly 10,000 pounds.
Some finance directors are convinced that handling all business functionality in-house is the best approach. After all, if one wants something done right, they do it themselves — correct? For others, especially those concerned with external breaches in data security, it’s a matter of keeping things close to the vest. Meanwhile, a third group of directors believes that purchasing expensive software to manage processes such as accounting, office management and online marketing is the way to go despite having to dedicate existing human resources (or invest in new ones) for program operations.
Perhaps inspired by David Letterman’s longstanding “Top Ten List,” a British firm recently compiled a list of common excuses offered by businesses for late and non-payments. The information is a distillation of statistics from a related survey and has enjoyed viral fame since being published on September 19. As one journalist pointed out, the content…
Fans of the “insane” legendary magazine harpooning everyone and everything in America will certainly recognize the quote in the title. While the publication’s mascot may carry a devil-may-care attitude, the concept of the Internal Revenue Service outsourcing collection efforts to private debt collection agencies may send chills up the spine of anyone who has encountered difficulty…
It’s 5:00 AM, Tuesday and the operations manager of a small credit union is clutching her mug of coffee while reviewing Google News. Much to her chagrin, a headline with her company’s name is among those in the local news section: “Acme Credit Union Sued for $30 M Over Debt Collection Mistakes.” Assessing potential vulnerabilities,…