The most recent data shows that the American public is warming up to the debt collections industry. Statistics from the Council of Better Business Bureaus place debt collectors among the top industries in terms of inquiries and complaints settled in 2015. The positive numbers have been trending consistently since 2010.
Selecting a debt collections agency for your business can be a job in itself. Since 1939, ACA International has been establishing ethical standards and educating both credit and collection professionals as well as businesses, policymakers and consumers on the most up-to-date debt collection compliance standards.