optio solutions

Optio Solutions Celebrates 12 Years of Success

Petaluma, Calif. (Feb. 21, 2019) — National debt collection agency Optio Solutions celebrated its 12th anniversary on Feb. 7. The company continues to grow by striking strategic partnerships with national clients in retail, education, financial services and other industries. Licensed and bonded to collect in all 50 states, Optio maintains a corporate headquarters in Petaluma,…

debt collection trends in 2019

Top 4 Debt Collection Trends for 2019

Most experts agree that debt collection trends for 2019 will focus on compliance, but at least one source suggests human resources will share the spotlight. As the perpetual “elephant in the room,” consumer protection will be joined by other compliance changes that are expected to impact the debt collection industry for the next few years.…

commercial collectors

2019 IACC Convention Beckons Commercial Collectors

The International Association of Commercial Collectors presents its 2019 IACC Convention Jan. 16 – 18 at the JW Marriott Marquis in Miami, Fla. The event will be attended by commercial collection agency executives, collection attorneys and vendors for two full days (over three calendar days) of peer-to-peer networking and timely sessions presented by industry leaders.

This year’s convention takes place in downtown Miami within close proximity of the city’s epicenter, skyline, bay views, and hidden gems awaiting exploration. Attendees are encouraged to shop, dine and soak up the local commercial collectorsatmosphere.

optio solutions

The Importance of Working with PPMS Certified Agencies

Chris Schumacher, the president and CEO of national debt collection agency Optio Solutions, will be one of four featured speakers at a webinar about PPMS certified agencies on December 12. ACA International’s Professional Practice Management System (PPMS) certification helps debt collection agencies reduce errors, increase communication, adhere to industry standards, and improve revenue. The event…

debt recovery

How Companies Leverage Tax Refunds into Successful Debt Recovery

The tax season footprint recedes slightly each year with an ever increasing volume of electronic tax returns, but experienced collection agencies know it still offers great potential for successful debt recovery. In 2018, for example, tax season peaked between mid-February and mid-March while year-over-year collection efforts increased by two thirds in some instances. At Optio…

debt collection RFPs

Debt Collection RFPs: How to Find a Best-in-Class Agency, Pt 2

Companies that can successfully leverage debt collection RFPs into working relationships with agencies are well on the way to receiving favorable returns on investment, brand protection and customer retention. Best-in-class agencies have established good reputations by surpassing the expectations of their clients as well as their clients’ customers while collecting the payment of past due…