optio solutions 13th anniversary

13 Years of Success at Optio Solutions

Petaluma, Calif. (Feb. 13, 2020) — National debt collection agency Optio Solutions celebrated its 13th anniversary Feb. 7 while experiencing steady growth over the last several years. The new business results from developing partnerships with national clients in retail, education, financial services and other industries. The agency is licensed and bonded to collect in all…

Collection and Recovery Solutions Occurs May 2020

The annual Collection and Recovery Solutions (CRS) conference, attended by senior-level creditors, will take place May 6 – 8, 2020 at the Four Seasons in Las Vegas. Attendees will range from those involved in collection, compliance, recovery operations, risk, and strategy from 188 companies and organizations.

CRS is produced by Resource Management Services, a consultant company in recovery and compliance since 1986. Participants can expect a variety of interesting sessions and networking events.

Optio Executive Vice President Todd Volkers and Vice President Ron Roonzani are attending the conference. They are currently setting appointments to meet before, during or after the event to discuss the agency’s individualized collection strategies. The pair have combined experience of over 55 years in the collections industry.

Roonzani has held executive positions with multiple major collection and recovery organizations, and Volkers is currently developing business plans and sales strategies for the contingency-based collections division of Optio.

The Latest in Debt Collection Skip Tracing

Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for consumers or business owners who have gone missing. These individuals may be evasive debtors or those who have inadvertently dropped off the grid for a variety of reasons. The U.S. Postal Service, for example, estimates that nearly 30% of “undeliverable” mail is sent to people who have not left a forwarding address after moving to a new residence.

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2019 NE Utilities Credit & Collection Conference (NEUCC)

The NEUCC is an organization run by volunteers from the northeastern U.S. utilities industry. Their Credit and Collection Conference is geared towards assisting members in addressing their revenue cycles with new strategies. Collections, credit, payment processing, field services, and customer service are all topics to be discussed at NEUCC. Representatives of electric, gas, and water…