telecommunications debt

Collections for Telecommunications Debt

An estimated 37 percent of U.S. consumers carry telecommunications debt states “Consumer Experiences with Debt Collection,” a report by the Consumer Financial Protection Bureau. Published January 2017, the findings were released after reviewing data compiled December 2014 to March 2015. Large debt has been an industry liability since the boom years of the late 1990s,…

debt collectors

Touring ACAInternational.org with Debt Collectors

ACAInternational.org, the online information center for the Association of Credit and Collection Professionals, is an all-inclusive website that is easy for debt collectors to navigate and comprehend. The site offers hundreds of pages under main navigational resources in the areas of Advocacy, Compliance, Education, Insurance, Events, Products and Membership. These channels are essential to debt…

in-house debt collections

The Cost of In-House Debt Collections

The vitality of a business largely depends on consumer sales. When delinquent consumer accounts arise, businesses must decide whether to pursue in-house debt collections or delegate the process to a debt collection agency. Direct oversight of accounts and consumer relations, along with perceived savings, draws businesses toward exploring in-house collections. While this option can prove…

Consumer satisfaction Surveys

Consumer Satisfaction Surveys Praised at CRS 2017

The Collection and Recovery Solutions (CRS) 2017 conference proved to be a prime networking and educational opportunity for senior level collection professionals and a great showcase for consumer satisfaction surveys. Hosted by Resource Management Services (RMS), CRS 2017 ran May 10 – 12 at the Four Seasons Hotel in Las Vegas. The annual event highlighted…

Debt Collectors Thrive at ACA Intl Convention

Members of ACA International, including debt collectors, creditors, collection attorneys and debt industry service providers, will be attending this year’s ACA International Convention and Expo in Seattle. The convention takes place July 16 – 18 in the Washington State Convention Center, offering multi-track seminar sessions, a 205,700 square feet exhibit hall and several social and networking opportunities.  Hotels partnered with…

compliance management system

Comparing Consumer & Commercial Debt Collections

“A rose is a rose is a rose,” but not necessarily in accounts receivable management where commercial debt collections may be distinguished from their consumer counterparts. Each type is an essential component of the revenue cycle, but some clients need both services as a function of their B2B and B2C customer base. Furthermore, some agencies…

debt collection agencies

Collector Magazine Boosts Debt Collection Agencies

Collector magazine, the monthly flagship publication of ACA International, has 4,500 print and 1,500 online subscribers from debt collection agencies and credit executives around the world. ACA International (Association of Credit and Collection Professionals) also offers a comprehensive website, the ACA Daily newsletter, the Pulse members-only site for healthcare collection agencies, and The Hub online…

debt collection

Collection Advisor Mag for Debt Collection Pros

As the sole national magazine produced exclusively for US debt collection professionals, Collection Advisor magazine is a leading source for the latest industry news, technology and practices. Through a team of industry experts, the sixteen-year-old magazine covers topics including compliance, data security, skip tracing, document management, credit card collections, medical collections and analytics. Within the…

credit portfolio managers

Tools for Credit Portfolio Managers: IACPM

Insiders know that the credit management industry is an ever-evolving and growing trade. With regulation changes, current credit market conditions and new best-practice business approaches, the International Association of Credit Portfolio Managers (IACPM) serves as an informative resource for credit portfolio managers and other industry stakeholders. The international non-profit organization serves financial businesses and institutions around the…