optio solutions

Employees of Optio Solutions Volunteer at REFB

Petaluma, California (July 30, 2018) — Eleven employees from Optio Solutions and its parent company, CrossCheck, worked an all-volunteer assembly line packing 243 grocery boxes for seniors in need at the Redwood Empire Food Bank on July 23. CrossCheck’s Senior Vice President Charles Dortch III organized the 7,200-pound effort to support the food bank’s weekday…

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debt collection agency

How to Find the Best Debt Collection Agency

Petaluma, Calif. (June 27, 2018) — Optio Solutions, a national debt collection agency, published the guide, “How to Find the Best Debt Collection Agency” today, providing detailed information on how a company makes informed decisions while choosing a debt collection agency. The 5,200-word guide assists organization owners, administrators, CFOs and other decision makers who are…

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debt collection agency

How to Find the Best Debt Collection Agency: Pt. 1

Selecting the right debt collection agency requires a thorough review of top firms. To save businesses valuable time, Optio Solutions has assembled an all-inclusive checklist covering nine key considerations. The first four categories of the checklist displayed below cover the areas of compliance, certification, security and technology. The second part will detail quantitative analysis, qualitative…

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collection agency

Collection Agency Results Hinged to Operations Management

A successful debt collection agency is powered by skilled, knowledgeable leaders. Management is responsible for maintaining smooth day-to-day operations that significantly impact clients’ return on investment (ROI), brand image, and customer retention and satisfaction rates. The performance of these crucial tasks are predicated on utilizing a number of important operational, technological and analytical tools that…

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community banks and credit unions

Improve Collections at Community Banks and Credit Unions

Despite the growing optimism among U.S. consumers about the economy and their personal finances, the rising debt from unpaid student loans, auto loans and credit card balances over the last 18 months should be disconcerting to all financial institutions, including community banks and credit unions. Thus, the importance of maintaining judicious loan practices and effective…

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