collection certifications

Three New ACA Intl Collection Certifications

ACA International, the Association of Credit and Collection Professionals, is rolling out three new collection certifications in 2018. Two of the certifications, Professional Collection Management and Collection Industry Professional, are detailed on the organization’s Education & Training page while the educational phase of Credit and Collection Compliance Attorney certification will debut at the ACA International…

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collection and recovery solutions

2018 Collection and Recovery Solutions Conference: Pt 1

Produced by Resource Management Services, Inc., Collection and Recovery Solutions 2018 is one of the most renowned conferences for senior level creditors involved in collection, recovery operations and strategy. The event (aka CRS2018) takes place May 9  – 11, 2018 at the Four Seasons Hotel Las Vegas, featuring workshops, keynote presentations, concurrent seminar sessions, round-table…

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optio solutions

Optio Solutions Celebrates 11th Anniversary

Petaluma, Calif. (February 12, 2018) — Optio Solutions, a national debt collection agency, marked its 11th anniversary on February 7. The company has experienced consistent growth in recent years by creating strategic partnerships with national clients in a variety of industries. The agency maintains a headquarters in Petaluma, California and a call center in Fargo,…

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rising consumer debt

2017 Survey Shows Rising Consumer Debt

A recent survey conducted by Experian revealed rising consumer debt, especially for auto, student and credit card debt. An article about the survey, “State of Credit: 2017,” was published January 11, 2018 and covered consumer spending and debt during 2017 using data from Experian’s eighth annual “State of Credit” survey. The piece opens with positive…

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revenue cycle management

Tracking KPIs in Revenue Cycle Management: Pt 1

Revenue cycle management relies on key performance indicators to monitor the day-to-day operations of healthcare organizations wishing to remain profitable and offer the finest patient care. These metrics represent the mathematical tools that allow administrators to gauge revenue cycle efficiency and make real-time adjustments to strategies that benefit institutions and patients alike. The numbers also form the basis of periodic scorecards and reports to all institutional stakeholders and are essential to holding departments accountable.

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