Planning a Tax Season Collection Strategy

There is only one season that really matters to the debt collection industry — the tax season that runs from late January to mid-April. Hence the need for planning a tax season collection strategy. There are others types of seasons, however, including those recognized by people living in a variety of places around the world.

Individuals from tropical regions often refer to the dry season and rainy season; most of the world follows the astronomical seasons (spring, summer, autumn and winter) of the Gregorian calendar; and numerous cultures recognize six seasons that roughly translate to early spring, spring, high summer, late summer, autumn and winter in western countries, or spring, summer, monsoon, autumn, early winter and late winter in south Asia.


Clean Desk Policies at Third Party Collection Agencies

Third party collection agencies maintain clean desk policies to protect the confidential, personal or sensitive information belonging to agency clients and consumers. A component of compliance management systems (CMS), clean desk policies work in concert with secure controls over networks, file transfer protocols, data storage, backup systems, employee training programs, authorized access to buildings and…


Collection Professionals Attend ACA Convention

The Association of Credit and Collection Professionals (ACA International) presents its annual conference July 14 – 16, 2019 at the Hilton San Diego Bayfront. The ACA International Convention & Expo 2019 features 35 educational sessions led by industry experts, an exposition hall showcasing innovative industry providers, and several opportunities to share best practices with peers…