Optio Solutions Man Studying

The Impact of the CFPB’s Debt Collection Regulation F on the Top Debt Collection Agencies.

Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification. The Consumer Financial Protection Bureau (CFPB) released its final ruling for Debt Collection Regulation F (effective November 30th, 2021), which was designed to provide more information for consumers and enable them to communicate with debt…

Details

How Collection Agency Values Promote Compliance

With collection agency values reaching their highest levels in decades, this may very well be “the golden age of debt collections.” Drilling down through the layers of agency functionality provides some insight into how those values promote compliance. While most of the values support an organizational framework that indirectly influences compliance, the value of respect…

Details
optio solutions 13th anniversary

13 Years of Success at Optio Solutions

Petaluma, Calif. (Feb. 13, 2020) — National debt collection agency Optio Solutions celebrated its 13th anniversary Feb. 7 while experiencing steady growth over the last several years. The new business results from developing partnerships with national clients in retail, education, financial services and other industries. The agency is licensed and bonded to collect in all…

Details
Powerlines with network overlay

UCCS 2020 Invites Utility Collection Professionals

With debt collections being a continuum of evolution, utility collection professionals need to learn about the latest collection tools and strategies to maximize their collection efforts. The Utilities Credit and Collections Symposium invites utility company vice presidents, directors, managers, supervisors, analysts and other industry professionals to attend their event. The Utility Credit and Collection Symposium 2020 is an educational event that takes place March 2 – 4 at the Hyatt Regency hotel in Coral Gables, Fla.

Details

The Latest in Debt Collection Skip Tracing

Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for consumers or business owners who have gone missing. These individuals may be evasive debtors or those who have inadvertently dropped off the grid for a variety of reasons. The U.S. Postal Service, for example, estimates that nearly 30% of “undeliverable” mail is sent to people who have not left a forwarding address after moving to a new residence.

Details