Collections Representative

Start a new career ($15/Hour + Bonus Opportunity) at Optio Solutions, a rapidly growing national financial services company offering Entry Level Collections positions! We are a full-service Collection Agency and are seeking individuals available to work full-time (40+ hours per week) in our corporate office in Petaluma, CA.

Essential Job Functions

  • Contact consumers regarding debt payments
  • Take return phone calls from consumers
  • Use computer systems to handle and manage accounts
  • Follow Federal and State laws regarding debt collection

Skills and Abilities

  • Communication and negotiation skills
    Ability to articulate clear, concise instructions and responses
  • Strong sense of ethics
  • Ability to remain calm in stressful situations
    Persuasive, persistent and firm demeanor when needed
    Time management skills
  • Goal oriented

Not Required, But Preferred/Plus

  • Previous collections and/or call center experience
  • Bilingual (Spanish)


$15/Hour + Bonus Opportunity

Optio Solutions offers team-oriented departments and a diverse group of friendly, motivated people.  We enjoy a casual workplace, contests, events and more! Optio Solutions offers Medical, Dental, Vision, Life, AD&D, 401(k) with company match and Holiday/Sick/Vacation pay. EOE


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