Start your career at Optio Solutions, a rapidly growing national financial services company offering Entry Level Collections positions! We are a full-service Collection Agency and are seeking individuals available to work full-time (40+ hours per week) and part- time (max of 25 hours per week) in our corporate office in Petaluma, CA. Optio Solutions provides the training and tools you need to succeed.


  • Contact consumers regarding debt payments
  • Take return phone calls from debtors
  • Use computer systems to handle and manage accounts
  • Follow Federal and State laws regarding debt collection

Education and Experience

  • General computer knowledge

Skills and Abilities

  • Communication and negotiation skills
  • Ability to articulate clear, concise instructions and responses
  • Strong sense of ethics
  • Ability to remain calm in stressful situations
  • Persuasive, persistent and firm demeanor when needed
  • Time management skills


  • Previous collections and/or call center experience
  • Bilingual (Spanish)


Optio Solutions offers team-oriented departments and a diverse group of friendly, motivated people.  We enjoy a business-casual workplace, contests, events and more! For full-time employees, Optio Solutions offers Medical, Dental, Vision, Life, AD&D, 401(k) with company match and Holiday/Sick/Vacation pay. EOE


We encourage job seekers with experience in the following fields to apply:
Bill and account collectors, medical collector, customer service, credit/debt collections, loan representative, finance, loan counselors, debt settlement and/or consolidation

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