**Immediate Hire – Entry Level Consumer Relations/Customer Service Representative **

Start your career at Optio Solutions, a rapidly growing national financial services company. We are seeking Consumer Relations/Customer Service Representatives to work full-time (40+hrs) in our Fargo, ND, office.  This is a great entry level opportunity for the right candidate!!

Optio Solutions is licensed in all 50 states and services both small & large clients nationwide.  $12/hour + Bonus + Contests+ Benefits and get PAID while training! The position offers a guaranteed hourly rate, plus overtime, bonuses – coupled with fun & friendly CONTESTS!!!

Responsibilities:

  • Call our client’s customers using call center technology
  • Utilize a consultative approach to provide a mutually agreed outcome
  • Provide superior quality, consumer-friendly credit solutions for the customer
  • Build and maintain positive ongoing customer service connections
  • Establish and support positive credit relationships with consumers and retailers
  • Demonstrate a high level of integrity during all business exchanges
  • Maintain a congenial working relationship within our group, our client’s staff, and their customers
  • Utilize computer systems and collection/customer service software
  • Verify all customer information
  • Place team above self to promote a cooperative, supportive environment

The ideal candidate will have phone experience, good organization skills, and general computer knowledge.  Previous collections, customer service and sales experience are welcome, but not required. Bilingual is a HUGE plus!

Optio Solutions is a company that values entrepreneurial spirit that gained recognition as one of the best companies to work for by a major Business Journal!

We encourage job seekers who have experience in these fields to apply:

Bill and account collectors, medical collector, debt/credit collector, customer service, loan representative, finance, banking, debt settlement and/or consolidation.

Optio Solutions offers team-oriented departments and a diverse group of friendly, motivated people.  We enjoy a business-casual work place, contests, events and more! Optio Solutions offers Medical, Dental, Vision, Life, AD&D, 401(k) with company match and Holiday/Sick/Vacation pay. EOE

 

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