collection recovery solutions

2018 Collection and Recovery Solutions Conference: Pt 2

Collection and Recovery Solutions 2018 (CRS 2018) is scheduled for May 9  – 11, 2018 at the Four Seasons Hotel Las Vegas. Produced by Resource Management Services, the conference features workshops, keynotes, educational sessions, round-table discussions, networking opportunities and a tradeshow. Attendees represent a spectrum of organizations with an interest in collection and recovery solutions…

revenue cycle management

Tracking KPIs in Revenue Cycle Management: Pt 2

What’s in a number? … For the vanguards of revenue cycle management — treasurers, government reimbursement administrators, cost accounting directors, controllers, chief financial officers, and billing and collections managers — a number can have special meaning if it happens to be a key performance indicator (KPI) in the healthcare industry. These medical industry professionals rely…

collection certifications

Three New ACA Intl Collection Certifications

ACA International, the Association of Credit and Collection Professionals, is rolling out three new collection certifications in 2018. Two of the certifications, Professional Collection Management and Collection Industry Professional, are detailed on the organization’s Education & Training page while the educational phase of Credit and Collection Compliance Attorney certification will debut at the ACA International…

rising consumer debt

2017 Survey Shows Rising Consumer Debt

A recent survey conducted by Experian revealed rising consumer debt, especially for auto, student and credit card debt. An article about the survey, “State of Credit: 2017,” was published January 11, 2018 and covered consumer spending and debt during 2017 using data from Experian’s eighth annual “State of Credit” survey. The piece opens with positive…

revenue cycle management

Tracking KPIs in Revenue Cycle Management: Pt 1

Revenue cycle management relies on key performance indicators to monitor the day-to-day operations of healthcare organizations wishing to remain profitable and offer the finest patient care. These metrics represent the mathematical tools that allow administrators to gauge revenue cycle efficiency and make real-time adjustments to strategies that benefit institutions and patients alike. The numbers also form the basis of periodic scorecards and reports to all institutional stakeholders and are essential to holding departments accountable.

certified revenue cycle representative

Certified Revenue Cycle Representative Offered by HFMA

The Healthcare Financial Management Association (HFMA) has added a new certification to its selection of education programs, the Certified Revenue Cycle Representative (CRCR). CRCR certification helps set performance standards for individuals working in revenue cycle management and verifies that a specific level of knowledge and expertise has been reached. Individuals holding this certification are promised…

unpaid debt

Unpaid Debt and its Cascading Effects

The reality of unpaid debt is often much worse than it sounds since the fallout on company sustainability can eventually morph into an uncontrolled tailspin. Debtors rarely consider the macro effect of their unpaid balances on company ledgers because each delinquent account represents a small fraction of the whole. When long-term consequences are considered, however,…