debt collection industry

What’s insideARM for the Debt Collection Industry

insideARM.com is a publication of the iA Institute, a media company providing context, insight and practical information to the debt collection industry. The company has grown from its inception as a publisher of a daily newsletter to an industry influencer at the highest levels. insideARM LLC is a certified Woman Owned Business. The institute’s initiatives…

risk managemnet professionals

RMA: A Safe Bet for Risk Management Professionals

Founded with the sole purpose of advancing “sound risk management principles to improve institutional performance and financial stability,” the Risk Management Association (RMA) actively promotes and provides continuing education and professional development to professionals within the financial services industry. The not-for-profit, member-driven professional association is comprised of 2,500 institutional members (banking and non-financial bank institutions)…

collection professionals

ACA Code of Conduct for Collection Professionals

Debt collection professionals — like those involved in finance, journalism, public relations and hundreds of other industries — are committed to following a strict code of ethics. Historically, the Hippocratic Oath taken by physicians is one of the oldest codes known to mankind. As the most authoritative trade organization in the global debt collections industry,…

debt collectors

Touring ACAInternational.org with Debt Collectors

ACAInternational.org, the online information center for the Association of Credit and Collection Professionals, is an all-inclusive website that is easy for debt collectors to navigate and comprehend. The site offers hundreds of pages under main navigational resources in the areas of Advocacy, Compliance, Education, Insurance, Events, Products and Membership. These channels are essential to debt…

Consumer satisfaction Surveys

Consumer Satisfaction Surveys Praised at CRS 2017

The Collection and Recovery Solutions (CRS) 2017 conference proved to be a prime networking and educational opportunity for senior level collection professionals and a great showcase for consumer satisfaction surveys. Hosted by Resource Management Services (RMS), CRS 2017 ran May 10 – 12 at the Four Seasons Hotel in Las Vegas. The annual event highlighted…

compliance management system

Comparing Consumer & Commercial Debt Collections

“A rose is a rose is a rose,” but not necessarily in accounts receivable management where commercial debt collections may be distinguished from their consumer counterparts. Each type is an essential component of the revenue cycle, but some clients need both services as a function of their B2B and B2C customer base. Furthermore, some agencies…

debt collection agencies

Collector Magazine Boosts Debt Collection Agencies

Collector magazine, the monthly flagship publication of ACA International, has 4,500 print and 1,500 online subscribers from debt collection agencies and credit executives around the world. ACA International (Association of Credit and Collection Professionals) also offers a comprehensive website, the ACA Daily newsletter, the Pulse members-only site for healthcare collection agencies, and The Hub online…

credit portfolio managers

Tools for Credit Portfolio Managers: IACPM

Insiders know that the credit management industry is an ever-evolving and growing trade. With regulation changes, current credit market conditions and new best-practice business approaches, the International Association of Credit Portfolio Managers (IACPM) serves as an informative resource for credit portfolio managers and other industry stakeholders. The international non-profit organization serves financial businesses and institutions around the…

data security

A Summary of Data Security Standards (PCI DSS 3.2)

The Payment Card Industry Security Standards Council was established in 2004 as an alignment of individual data security programs operated by Visa, MasterCard, American Express, Discover and JCB. The council developed the Payment Card Industry Data Security Standard (PCI DSS) to promote “cardholder data security and facilitate the broad adoption of consistent data security measures globally.”