Optio Solutions invites all job seekers to attend the 2018 Optio Solutions Job Fair taking place Tuesday, August 28 from 4 – 7 p.m. at our Petaluma, Calif. office. Our agency is seeking talented individuals to support our debt collection efforts in entry level consumer relations positions. Come join us at our job fair for an afternoon of complimentary refreshments, professional headshots, prize drawings, on-site interviews, and the opportunity to speak with our collection experts Vice President Tory Hotaling and Consumer Relations Manager Michael Schumacher.
Who We Are
As a best-in-class debt collection agency, Optio Solutions expertly serves a range of industries — financial services, education, healthcare, retail, energy and utilities, telecommunications, automotive, insurance and commercial collections — with effective first-party and third-party collections strategies.
Lead by seasoned professionals, Optio leverages experience in financial services with top debt collections software and other technologies, compliance, certification, data security and consumer satisfaction surveys to deliver satisfactory collection rates while maintaining brand protection and increased consumer retention rates throughout the collection process. Optio is licensed and bonded where necessary in all 50 states.
Hiring Consumer Relations Representatives
Optio is looking for individuals who possess the skills for success.
Effective consumer relations representatives are stellar conversationalists and negotiators with the ability to maintain a positive consumer experience while reaching agreements and producing payments. Individuals operate with excellent time management skills and communicate in a clear and concise manner to keep calls running smoothly. Backed by a strong sense of ethics, representatives remain calm and professional in stressful situations although a persuasive and firm demeanor is necessary in certain cases. Technological literacy is essential. Fluency in both English and Spanish is preferred but not required.
Day-to-day responsibilities consist of contacting consumers regarding debt payments, taking return phone calls from debtors, and utilizing debt collections software to handle and manage accounts while following all federal and state debt collection laws.
Regardless of experience, we encourage individuals of all backgrounds to attend the Optio Solutions Job Fair.
After being welcomed by a team of knowledgeable supervisors, new employees learn and grow with the help of group and one-on-one training sessions.
Company benefits include a business-casual workplace, contests, recurring social events, opportunities for bonuses and advancement, raffle drawings for free Giants and A’s tickets, and flexible schedules for part-time employees.
Full-time employees receive an excellent benefits package including paid time off for holidays, vacations, sick days and their birthdays along with medical, dental, vision, life and AD&D insurance options, and a 401(k) retirement savings plan with matching company contributions.
Our agency participates in a variety of charitable events such as non-profit fundraisers benefiting individuals across the country and volunteer programs serving the local community. Past recipients include the American Cancer Society, the Salvation Army, and Redwood Empire Food Bank.
Attend the Optio Solutions Job Fair
The Optio Solutions Job Fair will take place on our office’s outdoor patio. The Optio Solutions office is located at 1444 N McDowell Blvd, Petaluma, Calif 94954. Individuals are encouraged to bring a resume, pen, paper and a can-do attitude. We look forward to meeting you!