credit card debt

2017 WalletHub Credit Card Debt Study

A second warning about consumer credit card debt indicates Americans have returned to spending more with borrowed funds. Released June 8, the WalletHub analysis is a snapshot of 2016 consumer spending data. This blog covered the specter of increased consumer credit debt combined with higher delinquency rates in the article “Consumer Spending and Debt Increases…

credit and collection professionals

Credit and Collection Professionals Celebrate 100th Year

The California Association of Collectors — the largest state-level organization of credit and collection professionals in the nation — will hold the 100th installment of its Annual Conference and Expo October 9 – 10, 2017. The event features a legislative update, distinguished speakers, a tradeshow with collection tools and services, educational seminars and ACA training. There will also be an installation and awards reception and opportunities for networking and fundraising. Conference registration and room reservations at the Omni Rancho Las Palmas Resort and Spa in Rancho Mirage, California are still open.

quality assurance

Quality Assurance & Compliance in Collections

Quality assurance is used in many industries, including manufacturing where it is often called stress testing or failure analysis. Optimized production assures safe drugs in pharmaceuticals, a successful return to earth in aerospace, and seamless functionality in software development. Quality assurance (QA) operations are generally intertwined with government compliance to protect the purchasers of goods…

Optio Solutions

Optio Solutions Collects for the American Cancer Society

Petaluma, California (August 16, 2017) — The staff of Optio Solutions, an accounts receivable management firm, contributed $4032 to the American Cancer Society during a two-month fundraising effort. Optio and its affiliates are currently ranked third among 44 corporate teams engaged in the program. Employees from offices in Petaluma, California and Fargo, North Dakota participated in the activities.

Staff members were awarded various degrees of “Dress Down Days” in June and July as a function of their contributions — from simply wearing jeans and casual shirts, to shorts and casual footwear, to shorts and flip-flops for the largest donors. Employees also placed bills and coins in a “Money Jug” near the main lobby.