Optio uses its extensive financial services experience in conjunction with the highest levels of compliance, certification, data security, collections technology and brand protection to create individualized programs that satisfy the needs of companies in a broad spectrum of industries.
The agency manages first- and third-party portfolios while using effective letter strategies, advanced technology, and the latest call-center methodologies. It also offers a blanket of brand protection that helps clients increase brand equity and maintain a positive public identity.
This brand protection is supported by a consumer-centric approach to collections that garners invaluable feedback via consumer surveys.
Optio offers many advantages to clients, including increased cash flow, advanced analytics and 24/7/365 access to secure account information while reducing staff time and paper.
Clients save time and money while enjoying peace of mind, smooth functionality and substantial consumer retention as they recover accounts receivable and abate charge-offs.