Congratulations! You’ve made the sale but still haven’t collected full payment from your customer. What do you do now? You can either track down those non-paying customers yourself or hire a debt collection agency. Debt collection agencies often provide flat fee or contingency services. Flat fee is self-explanatory. But what is contingency? What is it &…
DetailsBeing an effective medical office manager has always required excellent organizational, communication and time management skills, but in today’s rapidly evolving landscape, you need more to get ahead. As the executive director of the Association of Professional Office Managers, Jim Lynch recently offered some important insights. We added a couple too, which can help you build…
DetailsWith sound and effective billing practices, companies can collect accounts receivables more promptly and reduce their default and non-payment rates all while increasing cash flow. The key to establishing billing practices that work is to identify repeatable principles and processes that yield predictable results, then implement them across the organization. Here is a short list…
DetailsOnce you’ve reviewed the marketing materials from any prospective collection agency, it becomes clear that there’s potential to save big money – or, at least, recover lost profit. So to distinguish between collection agencies, ask them what else they can do for you. A great collection agency can save you time and money, as well as ease…
DetailsIt’s that time of the year again. Faces are pointed up to the sky, your employees are talking about barbecues and midweek days off. While Independence Day fireworks are often celebrated and anticipated, fireworks caused by debt collection and patients with payments outstanding are an entirely different kind. The two “explosive” activities have more in…
DetailsExpense control is a primary concern for any office manager. The vast majority of offices have at least a few major inefficiencies, ranging from unnecessary energy consumption to mismanagement of human resources. To build a more productive workplace, you should look for ways to reduce office expenses before you draw negative attention from upper management or…
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