Collection Agency Careers: Who is Collecting Your Debt?

As noted in the Association of Credit and Collection Professionals’ April edition of Collector Magazine, the media scrutiny and misleading information available online regarding the collection industry is intense. To say it is challenging to maintain a positive public image is an understatement. Collection agencies can combat this negative image and help elevate the profession by employing well-trained, knowledgeable…

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5 Essential Credit Policy Tips

According to the U.S. Small Business Administration article “Extending Credit to Your Customers,” the benefit of extending credit to your customers is that you give them the option to purchase products or services today and pay for them at a later date. Another reason for having a credit policy is to build customer relationships. When…

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Commercial Debt Collection Meet Myth Busters

Here are 3 commonly held myths regarding commercial debt collection agencies and their collectors: All Commercial Debt Collection Agencies Charge Exorbitant Fees Every Commercial Debt Collector is Abusive Working With a commercial Collection Agency Means Loss of Account Control and a Decrease in Customer Satisfaction The focus of this article is myth number two, “every commercial…

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