Optio Solutions Achieves PPMS Certification

Congratulations to Optio Solutions! As President and CEO I’m clearly biased, but achieving PPMS certification must be lauded, teams thanked exuberantly, and I’d like to take a moment to share the benefit to clients. What is PPMS? To become certified through the Association of Credit and Collection Professionals’ (ACA) Professional Practices Management System (PPMS) program,…

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HVAC Businesses Benefit from Win-Win Vendor Relations

Vendor relations are important in every industry. Effective relations lead to competitive pricing, customer loyalty, business growth, sustainability, and profitability. The HVAC industry, or similar home services companies, are no different. Heating and air conditioning equipment requires a major investment, particularly in the case of home owners who need to replace aging furnaces and air conditioners, or who want…

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