collection agency

Collection Agency Results Hinged to Operations Management Experience

A successful debt collection agency is powered by skilled, knowledgeable leaders. Management is responsible for maintaining smooth day-to-day operations that significantly impact clients’ return on investment (ROI), brand image, and customer retention and satisfaction rates. The performance of these crucial tasks are predicated on utilizing a number of important operational, technological and analytical tools that…

Debt Collection for Improved Profit Recovery and Client Retention

Consider your AR balance. Is it higher than you’d like in these difficult economic times? Managing positive cash flow and client receivables is a vital aspect of running a successful business. And, if you’re like most businesses, maintaining good client relations, keeping your customers happy and coming back is also a top priority. Unfortunately, without…

Stuck in the Slow Lane? Seven Strategies to Speed Up Debt Recovery

Late payments and bad debt are not only frustrating but they can impact your business and disrupt cash flow, causing undue pressure and financial hardship.  Here are seven strategies that can increase your debt recovery and keep your cash flow moving in the right direction. Preliminary Credit Check: Before granting credit to a customer, whether…