Optio Solutions recently released the guide “How to Find the Best Debt Collection Agency.” This comprehensive guide is designed for business leaders who are considering hiring a collection agency, looking to add on additional agencies, and those who are currently in the process of selecting an agency. This evaluation tool provides in-depth information and strategies regarding each aspect of the collection process.
In addition to the guide, Optio created a checklist summarizing each aspect for a simple and organized way to compare top firms. Part 1 of our two-part checklist series covers compliance, certification, security and technology. This final article presents quantitative and qualitative analysis, transparency, results, and how decision-makers can effectively compare agencies with this information.