OptioWPAdmin, Author at Optio

UCCS 2020 Invites Utility Collection Professionals

With debt collections being a continuum of evolution, utility collection professionals need to learn about the latest collection tools and strategies to maximize their collection efforts. The Utilities Credit and Collections Symposium invites utility company vice presidents, directors, managers, supervisors, analysts and other industry professionals to attend their event. The Utility Credit and Collection Symposium 2020 is an educational event that takes place March 2 – 4 at the Hyatt Regency hotel in Coral Gables, Fla.

January 28, 2020Energy and UtilitiesBy OptioWPAdmin

Auditing Third Party Collection Agencies

Auditing third party collection agencies is standard procedure among corporate clients in today’s business world. The reason for conducting audits is simple. Clients want to confirm that agencies are protecting their interest with compliant practices and efficient collection efforts that result in a favorable return on investment, brand protection, and customer retention. Auditing third party…

November 21, 2019UncategorizedBy OptioWPAdmin

Predictive Modeling in the World of Collections

Predictive modeling is used in many aspects of life today. For example, a fisherman can use predictive forecasts to determine the patterns of fish to find the best times and locations to get the most action. Similarly, in the world of collections, there are many fish in the sea with agencies challenged to handle massive…

June 20, 2019UncategorizedBy OptioWPAdmin

The Importance of a Compliance Management System

Collecting on accounts receivable can bring in sizable amounts of revenue to clients, but third-party debt collection agencies should maintain a compliance management system (CMS) to provide legal compliance and other benefits. First, a CMS enables agencies to remain compliant with federal, state and local laws that protect consumer interests. The approach ensures that every…

June 11, 2019Compliance, UncategorizedBy OptioWPAdmin

How Much Does a Collection Agency Charge to Collect?

In lieu of hiring a collection agency, some companies believe they can successfully recover debt on their own. Launching an in-house collections department can be a costly matter and expend a great amount of resources. Businesses need to budget for the physical infrastructure of adding a collections department such as leasing a separate space, implementing…

April 30, 2019UncategorizedBy OptioWPAdmin

Optio Solutions Starts Contest to Reward Employees

Optio Solutions recently initiated a quarterly collections contest to reward its top performing collectors. The contest began Jan. 1 and runs until March 31. The next quarterly contest will start April 1. This contest helps acknowledge the hardworking individuals who have contributed to the ongoing success of Optio Solutions since the agency was founded 12…

March 19, 2019UncategorizedBy OptioWPAdmin

Utility Collection Managers Prepare for 2019 UCCS

Utility collection managers face a tough challenge in this day and age. Many consumers struggle to pay their bills each month and often need to pick and choose some debts over others. The Annual Utilities Credit & Collections Symposium provides tools and knowledge for utility collection managers to overcome these challenges while conducting compliant collections for their companies.

The 2019 Utilities Credit & Collections Symposium is slated for March 11 – 13 at the Hyatt Regency in Coral Gables, Fl. Programming will feature a series of case studies, speakers and open discussions. There will also be a series of networking opportunities to help develop connections with industry peers and collection experts from other sources.

March 7, 2019Energy and Utilities, UncategorizedBy OptioWPAdmin

What Bills Consumers Pay First

In a country of debt-juggling practiced by the millions, determining what bills consumers pay first can have a profound effect on lending and debt collection practices. What types of debt are they willing to let fall into delinquency in order to pay for essentials? Many consumers are in situations where they must choose between two or…

January 31, 2019Debt Collection, UncategorizedBy OptioWPAdmin

PPMS Certification: ACA International’s Education Webinar

“Clients drive my business and we need to be the best we can with everything we are doing,” said Chris Schumacher, president and CEO of Optio Solutions, about PPMS certification. Schumacher and four other experts from the collection industry took part in a webinar about the process on Dec. 12. The webinar focused on explaining…

December 27, 2018Certification, UncategorizedBy OptioWPAdmin

Optio Solutions Steps Up to ACA Collectors Challenge

June 16, 2016Press ReleaseBy OptioWPAdmin

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