For Immediate Release
PETALUMA, CA. (June 9, 2015) – Optio Solutions, one of the only collection agencies in the country that is both PPMS and Tech Lock certified, will expand its capacity to meet the growing demand for its effective collections solutions by opening a new office in Fargo, North Dakota.
The Fargo office will be run by Jeremy Cleveland, recently appointed National Director of Collections. Cleveland reports directly to President and CEO Chris Schumacher.
“Demand has been strong for Optio’s services that assist clients with their collection needs,” Schumacher said. “To serve our nationwide clientèle we needed additional capacity, and we feel Fargo is a great place for us to be.”
Cleveland is an expert in call technology and campaign strategy. He most recently set strategy and oversaw operations, ranging from leadership development to establishing new call centers, for a nationally recognized collection agency.
“It’s critical for businesses of all sizes to collect their outstanding receivables without risking those client relationships,” Cleveland explained. “It’s no wonder that Optio is doing so well.”
When asked about the Fargo location, Cleveland said, “Fargo is undergoing a wonderful renaissance and provides a centrally located labor force that makes it easier for us to accommodate national clients without compromising our employee’s quality of life.”
About Optio Solutions, LLC
Operating under a strict ethical code and licensed in all fifty states, Optio Solutions, LLC is an accounts receivable management and debt collection agency. Optio Solutions ranks among the elite 2% of agencies nationwide to achieve PPMS Certification from the ACA. In addition to being SSAE 16 Certified and PCI Compliant, Optio Solutions conducts regular training and testing of all collectors to ensure complete understanding of the FDCPA, FCRA, TCPA, HIPAA/HITECH, SCRA, and Red Flags Rules.
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