Petaluma, Calif. (June 27, 2018) — Optio Solutions, a national debt collection agency, published the guide, “How to Find the Best Debt Collection Agency” today, providing detailed information on how a company makes informed decisions while choosing a debt collection agency.
The 5,200-word guide assists organization owners, administrators, CFOs and other decision makers who are considering transferring the collections process to a debt collection agency, along with businesses with contracted agencies that are looking to add one or more agencies. The publication may also be used by companies to evaluate the performance of debt collection agencies currently under contract.
“We researched and described all of the moving parts behind a debt collection agency and what makes them excel,” said Marketing Director Andrew Donahey. “Companies can leverage this information into choosing an agency that delivers favorable ROI, brand protection and customer retention.”
About The Debt Collection Agency Guide
Due to the continual need for efficient management of delinquent consumer accounts, the guide provides a thorough list of considerations for selecting a best-in-class debt collection agency. The guide details:
- Crucial compliance standards that safeguard against negative consumer experiences and legal matters while helping to maintain a positive brand image
- Necessary and preferred certifications
- State-of-the-art collection technologies
- Quantitative and qualitative analysis
- Transparency policies
- Performance measurement strategies and tools
- The importance of affiliations
- Security measures
The guide is available via the Optio Solutions website page, while the corresponding checklist is available in Optio’s related three-part blog series. See “How to Find the Best Debt Collection Agency: Pt 1.”
About Optio Solutions, LLC
Optio Solutions, LLC is a national debt collection agency focused on improving ROI and protecting its clients’ brands via extensive financial services experience, advanced technology, certified data security, legal compliance and professionally designated staff. Optio is a member of ACA International and the California Association of Collectors.
Director of Marketing