Making of a successful debt collector
Collection and Recovery Solutions 2017 takes place May 10 – 12 at the Four Seasons Hotel, Las Vegas, and is open to senior-level members of the debt collections industry involved in collection, recovery operations, compliance, risk and strategy on a first-come, first-served basis via registration. The conference offers general sessions, receptions, an exhibit hall and networking opportunities.
Monday, May 8 and Tuesday, May 9
The trade event opens with a pre-conference, two-day workshop called “Third Party Vendor Auditing” that requires separate registration. Delivered by Bev and Ken Evancic of Resource Management Services, the workshop covers learning strategy and practical tips for auditing collection activities, including compliance and consumer protection as well as audit strategies, policies and procedures to meet regulations
Wednesday, May 10
Sessions produced by the Recovery Management Network (RMN) will be offered on the first day of the conference at large. RMN is a networking organization strictly for creditors, providing collection and recovery professionals with the peer contact, resources and information they need to succeed in their jobs.
A “Discussion of Critical Issues” by a collection of credit union peers and colleagues will discuss critical issues and concerns that affect the operations and success of modern credit unions. This newly formed group is a division of the Recovery Management Network.
Next an orientation session enables first-timers to meet, network and learn ideas to maximize their conference experience. That segment will be followed by an Opening Reception, exhibits and then a Poolside Networking Event at the beautiful Four Seasons Pool Cabanas.
Thursday, May 11
Judy Hammond of Resource Management Services will deliver opening remarks to Collection and Recovery Solutions followed by the keynote address and then a general session on regulatory issues by anti-trust attorney Oscar Marquis.
In the afternoon, a second general session on Operations is offered simultaneously with a Concurrent Session called “Auto Finance Peer Group Member Roundtable Session.”
The day continues with a Cocktail Reception and Key Boxes at Exhibit Hall where vendors will display the latest in products and services. Attendees receive keys from exhibitors and try their luck at winning prizes.
Friday, May 12
After a networking breakfast, participants are invited to attend the 30-minute Creditor’s Roundtables where they can discuss and explore important issues from a variety of collection and recovery topics led by leading industry peers.
The conference concludes with a Laptop Drawing and Closing Remarks. Learn more about Collections and Recovery Solutions online, and be sure to visit Optio’s Executive VP of Sales Todd Volkers and VP of Operations Jeremy Cleveland at booth 41 during the exhibit.
If your organization has exhausted its efforts at DIY debt collections, contact us today to learn about our first- and third-party collection strategies.
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