We love pets and the clients that own them. At Optio Solutions we understand that sometimes pet medical emergencies occur without warning and pet owners are not always ready to pay the bills as a result. According to a AP-Petside.com poll conducted last year, pet owners spent more than $1000 on average for pets with a serious illness. About one in six pet owners said their pet faced a serious illness during the year, according to the poll.
Many pet owners do not have insurance for their pets and we do not want you to feel uneasy about treating pets or getting paid. It is important for veterinary offices to receive payment, if not at the time of service, following the appointment. Optio Solutions works closely to collect unwanted debt for veterinarians saving vets the headache of tracking down the debt on their own.
Here are some key features of Optio Solutions debt collection services:
- Pre-Collection Services:
- Talking Statements: diplomatic phone calls, customized with your practice name and contact information. Talking Statements® contact customers with a polite, interactive payment reminder and are available for a variety of business types including banks and medical offices.
- First Party Demands: available customized with your logo and address for immediate attention to the debt.
- Collection Letters: Strategy I Written Demands provide the impact of third party intervention. Choose from three service types: diplomatic, intensive or NSF.
- Collection Calls: Strategy II Collections offers an effective system of verbal demands for stubborn or older accounts. A professional collection team works every account regardless of size.
With Optio Solutions’ debt collection services, we can help veterinarians maintain a positive and professional relationship with their clients and their pets, and at the same time, collect bad debt and speed profit recovery. With our uncomplicated and cost effective debt collection strategies, we work to help your veterinary business stay afloat and profitable.
Download our white paper “Choosing a Collection Agency” to discover why Optio Solutions is the best choice for veterinary debt collection.