Blog

optio solutions
May 16, 2019

Petaluma, Calif. (May 16, 2019) — Employees from national debt collection agency Optio Solutions participated in a handful of activities...

first party collections
May 14, 2019

Produced by insideARM, the 2019 First Party Collections Summit will focus on the unique challenges of first party collections, outsourcing...

Microphone in front businesspeople blurred in conference meeting room
May 8, 2019

The final part in this series about senior-level creditors at the 2019 Collection and Recovery Solutions (CRS) conference takes a...

Businessman holding sign clock. Concept business time and money
April 30, 2019

In lieu of hiring a collection agency, some companies believe they can successfully recover debt on their own. Launching an...

hiring a collection agency
April 25, 2019

The questions in this series were formulated after considering the inherent challenges of hiring a collection agency as well as...

optio solutions
April 19, 2019

Petaluma, Calif. (April 19, 2019) — National debt collection agency Optio Solutions is participating in Collectors Challenge month for the...

Group of business people sit at desks and face speaker in small conference room
April 18, 2019

In this second article about Collection and Recovery Solutions (CRS) 2019, the spotlight shines on a special keynote address and...

April 16, 2019

Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...

client relations
March 28, 2019

Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...