Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification....
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January 23, 2020
Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for...
April 16, 2019
Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...
March 28, 2019
Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...
June 7, 2018
CRS 2018, a conference for the collection and recovery industries, was the center of attention for senior level creditors involved...
February 13, 2018
ACA International, the Association of Credit and Collection Professionals, is rolling out three new collection certifications in 2018. Two of...