Optio Solutions Blog

Tuition protection service, financial concept: Black graduation cap placed on top of a coin stack with a red lifebuoy on a table.
July 30, 2025

Most private schools understand the challenge of collecting overdue tuition. But many miss opportunities to improve recovery rates, simplify internal...

January 23, 2020

Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for...

April 16, 2019

Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...

ethical debt recovery in the collections industry
March 28, 2019

Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...