Delinquency is one of the clearest indicators of how healthy a loan portfolio is, but it is also one of...
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November 20, 2025
Credit unions are seeing more volatility in delinquencies than they have in years. One month looks manageable and the next...
November 13, 2025
How to Reach Members Faster When They Stop Responding When members fall behind on payments, the hardest part isn’t always...
November 7, 2025
A new report from the New York Federal Reserve — cited by ABC News — shows household debt in the...
October 17, 2025
Across banks, credit unions, and finance companies, collections are still divided into two worlds: first-party (internal) and third-party (outsourced). Operationally,...
April 22, 2025
With student loan repayments now fully reinstated, millions of consumers are juggling monthly obligations they haven’t faced in years. As...