Blog

June 8, 2023

Unlike hard goods like cars, furniture, etc., utilities like electricity, water and gas are intangible services. While a car can...

December 23, 2022

A successful debt collector can sometimes be the difference between success and failure in business. And hiring the best debt...

January 23, 2020

Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for...

January 8, 2020

Having “the right feet on the street” is critical to any venture, but especially when it involves launching a tax...

Optio Solutions Man Studying
November 21, 2019

Auditing third party collection agencies is standard procedure among corporate clients in today’s business world. The reason for conducting audits...

October 1, 2019

For the second consecutive year, college-bound children of employees at Optio Solutions and affiliate CrossCheck were awarded scholarships from the...

September 26, 2019

There is only one season that really matters to the debt collection industry — the tax season that runs from...

Portrait of a young call centre agent working on a computer in an office
August 21, 2019

Third party collection agencies maintain clean desk policies to protect the confidential, personal or sensitive information belonging to agency clients...