Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification. The Consumer Financial Protection Bureau (CFPB) released its final ruling for Debt Collection Regulation F (effective November 30th, 2021), which was designed to provide more information for consumers and enable them to communicate with debt…
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Some finance directors are convinced that handling all business functionality in-house is the best approach. After all, if one wants something done right, they do it themselves — correct? For others, especially those concerned with external breaches in data security, it’s a matter of keeping things close to the vest. Meanwhile, a third group of directors believes that purchasing expensive software to manage processes such as accounting, office management and online marketing is the way to go despite having to dedicate existing human resources (or invest in new ones) for program operations.
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