Optio Solutions Blog

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July 16, 2025

What to Look for in a Debt Collection Partner Choosing the right debt collection partner is about more than recovering past-due...

January 23, 2020

Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for...

April 16, 2019

Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...

ethical debt recovery in the collections industry
March 28, 2019

Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...