Blog

rising consumer debt
January 31, 2018

A recent survey conducted by Experian revealed rising consumer debt, especially for auto, student and credit card debt. An article...

tax filing season
January 29, 2018

As credit and collection managers, risk management leaders and finance professionals prepare for the 2018 tax filing season, U.S. consumers...

revenue cycle management
January 26, 2018

Revenue cycle management relies on key performance indicators to monitor the day-to-day operations of healthcare organizations wishing to remain profitable...

add a debt collection agency
January 19, 2018

If you’re reading this article, then there is a good chance your company is already working with one debt collection...

certified revenue cycle representative
January 18, 2018

The Healthcare Financial Management Association (HFMA) has added a new certification to its selection of education programs, the Certified Revenue...

collection professionals
January 16, 2018

With a mission to support members through education and advocacy, ACA International provides a multitude of resources for collection professionals...

healthcare finance managers
December 28, 2017

The Medical Group Management Association (MGMA) released its first Digital Payment Progress Report earlier this year, providing U.S. healthcare finance...

healthcare finance leaders
December 26, 2017

As the nation's premier membership organization for healthcare finance leaders, the Healthcare Financial Management Association (HFMA) is committed to helping...

external collections
December 22, 2017

Establishing and maintaining a favorable brand image is crucial to most companies. A single disgruntled customer who vents their frustration...