debt collection RFPs

Debt Collection RFPs: How to Find a Best-in-Class Agency, Pt 2

Companies that can successfully leverage debt collection RFPs into working relationships with agencies are well on the way to receiving favorable returns on investment, brand protection and customer retention. Best-in-class agencies have established good reputations by surpassing the expectations of their clients as well as their clients’ customers while collecting the payment of past due…


collection agencies

Insights from Women Executives of Collection Agencies

“Agentless collections is the wave of the future,” said President/CEO Courtney Reynaud of Creditors Bureau USA. Her prediction is shared by at least one other executive quoted in an article about collection agencies’ “20 Most Powerful Women” from the September-October issue of Collection Advisor magazine. Nearly 70 percent of the 140,000 professionals in the industry…