Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and collections industry. Consequently, businesses often struggle to formulate a list of specific questions before hiring a collection agency. This uncertainly may lead to delay — a major factor in poor debt recovery — and consequently,…Details
Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool their resources to seamlessly onboard new national clients before the ink even dries on a new contract. The goal is to complete the implementation process and begin collecting in four to six weeks. After the…Details
This year’s Collection and Recovery Solutions (CRS) — an event for senior-level creditors involved in collection, recovery operations, compliance, risk and strategy — takes place May 8 – 10 at the Four Seasons Hotel in Las Vegas. The conference will be attended by over 175 companies and organizations including credit unions, banks, asset management companies,…Details
Optio Solutions recently initiated a quarterly collections contest to reward its top performing collectors. The contest began Jan. 1 and runs until March 31. The next quarterly contest will start April 1. This contest helps acknowledge the hardworking individuals who have contributed to the ongoing success of Optio Solutions since the agency was founded 12…Details
A legion of credit and collection professionals will assemble March 13 – 15 at the ACA International Spring Forum & Expo in Las Vegas. Located at the M Resort Hotel, the trade event brings together industry insiders, clinicians, executives and vendors from around the world. The programming includes two-plus days of seminar sessions, an optional…Details
Utility collection managers face a tough challenge in this day and age. Many consumers struggle to pay their bills each month and often need to pick and choose some debts over others. The Annual Utilities Credit & Collections Symposium provides tools and knowledge for utility collection managers to overcome these challenges while conducting compliant collections for their companies.
The 2019 Utilities Credit & Collections Symposium is slated for March 11 – 13 at the Hyatt Regency in Coral Gables, Fl. Programming will feature a series of case studies, speakers and open discussions. There will also be a series of networking opportunities to help develop connections with industry peers and collection experts from other sources.Details