debt collection compliance

Debt Collection Compliance Creates Biz Opportunity

In the dark ages of debt collections, some agencies had to be pulled kicking and screaming from the depths of questionable business practices. Things have changed. The face of the modern agency now reflects a commitment to debt collection compliance with all state and federal regulations. It has taken enormous resources to reach the current level of respectability, but the efforts have paid off in higher recovery rates for clients and greater profits for agencies.

Optio Solutions at SPPM Conference in Las Vegas

Posted by Andrew Donahey on Wed, Feb 08, 2012 Optio Solutions’ Linda Michieli and Christy Davies are exhibiting and speaking at the Society for Pain Practice Management’s Pain Management Billing & Practice Management Course on March 1st-4th, 2012 Las Vegas, Nevada. Linda will hold down the exhibit fort and be our on-site social media maven,…

Office Manager Rock Star on Meteoric Rise

Rock Star, Cirque du Soleil juggler, Jack or Jill of All Trades, however you refer to an office manager, performance is primarily measured by one simple metric: how well his or her staff performs. Training the office staff to provide prompt and courteous service while handling day-to-day duties in a timely and efficient manner is…

Optio Solutions Achieves PPMS Certification

Congratulations to Optio Solutions! Achieving PPMS certification must be lauded, teams thanked exuberantly, and I’d like to take a moment to share the benefit to clients. What is PPMS? To become certified through the Association of Credit and Collection Professionals’ (ACA) Professional Practices Management System (PPMS) program, a collection agency must complete extensive documentation, internal…