Unlike hard goods like cars, furniture, etc., utilities like electricity, water and gas are intangible services. While a car can...
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January 28, 2020
With debt collections being a continuum of evolution, utility collection professionals need to learn about the latest collection tools and...
March 7, 2019
Utility collection managers face a tough challenge in this day and age. Many consumers struggle to pay their bills each...
January 8, 2019
Published in 1995, the information presented in a study about non-paying utility customers, “Credit and Collection Strategies in a Competitive...
August 23, 2018
Changes to the management of energy industry accounts receivable, in conjunction with a transition toward new revenue sources and distribution,...
August 9, 2018
A demanding economic landscape and rising consumer debt will continue to challenge energy industry accounts receivable, but providers leveraging improved...
June 14, 2018
The perfect storm of circumstances is challenging energy industry accounts receivable as the result of nationwide trends, some as old...
December 21, 2017
The 2018 Annual Utilities, Credit & Collections Symposium is the premier event for utility industry credit and collections professionals, providing...