collection professionals

Collection Professionals Advance with ACA 2018 Events

With a mission to support members through education and advocacy, ACA International provides a multitude of resources for collection professionals through the organization’s 2018 schedule of events. ACA International presents specialized educational content for industry representatives of all position levels from small to large-scale operations serving healthcare, retail, financial services and more. To improve individual…


healthcare finance managers

MGMA Payment Report for Healthcare Finance Managers

The Medical Group Management Association (MGMA) released its first Digital Payment Progress Report earlier this year, providing U.S. healthcare finance managers with a detailed look at patient payment preferences and behavior. The report surveyed 761 MGMA member organization representatives at  hospitals and ambulatory surgical centers — 61 percent in management, 28 percent in executive positions…


healthcare finance leaders

Healthcare Finance Leaders Nurtured by HFMA

As the nation’s premier membership organization for healthcare finance leaders, the Healthcare Financial Management Association (HFMA) is committed to helping its 38,000 members via education, analysis, resources and networking opportunities. Members include CFOs, controllers, accountants, hospitals, managed care organizations, physician practices, accounting firms and insurance companies. “Working with a broad cross-section of stakeholders,” states the…


external collections

Internal vs External Collections P3: Hurting Your Brand?

Establishing and maintaining a favorable brand image is crucial to most companies. A single disgruntled customer who vents their frustration via social media or an internal oversight can significantly harm a firm’s reputation. Businesses performing internal debt collections without industry knowledge or failing to properly train their employees risk compliance violations, employee burnout, decreased profits…


utility industry credit and collections

Annual Event for Utility Industry Credit and Collections

The 2018 Annual Utilities, Credit & Collections Symposium is the premier event for utility industry credit and collections professionals, providing two full days of workshops, panel discussions, case studies and networking opportunities. Attendees include company vice presidents, directors, managers, supervisors, analysts, industry solution providers and sponsors. The conference takes place Feb 26 – 28, 2018…


unpaid debt

Unpaid Debt and its Cascading Effects

The reality of unpaid debt is often much worse than it sounds since the fallout on company sustainability can eventually morph into an uncontrolled tailspin. Debtors rarely consider the macro effect of their unpaid balances on company ledgers because each delinquent account represents a small fraction of the whole. When long-term consequences are considered, however,…