A successful debt collector can sometimes be the difference between success and failure in business. And hiring the best debt collection specialists can help your business in its goal of getting paid for goods and services provided. It is rarely so simple as a client or customer simply not wanting to pay. There could be…
DetailsWhile we are increasingly attached to our screens, one would be tempted to think it is easier than ever to contact someone. That of course is not necessarily the case as spam calls, texts and emails are pervasive as ever across our phones and tablets, leaving many to simply ignore calls and messages from an…
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Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification. The Consumer Financial Protection Bureau (CFPB) released its final ruling for Debt Collection Regulation F (effective November 30th, 2021), which was designed to provide more information for consumers and enable them to communicate with debt…
DetailsWith collection agency values reaching their highest levels in decades, this may very well be “the golden age of debt collections.” Drilling down through the layers of agency functionality provides some insight into how those values promote compliance. While most of the values support an organizational framework that indirectly influences compliance, the value of respect…
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Petaluma, Calif. (Feb. 13, 2020) — National debt collection agency Optio Solutions celebrated its 13th anniversary Feb. 7 while experiencing steady growth over the last several years. The new business results from developing partnerships with national clients in retail, education, financial services and other industries. The agency is licensed and bonded to collect in all…
DetailsThe annual Collection and Recovery Solutions (CRS) conference, attended by senior-level creditors, will take place May 6 – 8, 2020 at the Four Seasons in Las Vegas. Attendees will range from those involved in collection, compliance, recovery operations, risk, and strategy from 188 companies and organizations.
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