Debt collection

Debt Collection Industry: ACA Intl Convention 2017

This summer, the Seattle Space Needle will point the way to the debt collection industry’s largest event of the year, the ACA International Convention & Expo. The ACA International’s yearly event operates as the debt collection industry’s focal point for innovative ideas, products and services. Collection agencies, collection attorneys, creditors and other professionals will take…


debt collections values

The Mission of Debt Collections Values

There are certain jobs and industries where cutting corners is acceptable or even considered harmless. The accounts receivable industry, where debt collections values are revered, is not one of them.

“What harm,” one may ask, “is there in not fully complying with state and federal laws, or not documenting business activities such as letters or phone calls?” That type of slack may cut it in some sectors, but not in debt collections.

There are other ways to use and abuse reasonable and customary actions, including the harassment of consumers at their place of employment or contacting them during embargoed hours of the day.


auto debt collections

Auto Debt Collections: Delinquencies on the Rise

Earlier this week, TransUnion published an article forecasting higher 2017 delinquency rates for auto loans that will pose greater challenges for auto debt collections. The expected delinquencies are “still far below recession levels,” but auto lenders will be well served by an organized collection effort that allows them to remain in front of the expected…