For credit unions and lenders, compliance is non-negotiable. But in today’s environment, compliance is doing more than setting guardrails. It...
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January 8, 2026
January is typically when creditors reassess risk, performance, and partners. In 2026, that reassessment carries more weight than usual. Consumer...
November 25, 2025
Why lenders are tightening approvals and how stronger recovery strategies can protect portfolio growth Auto loan portfolios are under more pressure...
October 30, 2025
Most lenders treat delinquency as an event, something that happens when a borrower misses a payment. But in reality, default...
October 17, 2025
Across banks, credit unions, and finance companies, collections are still divided into two worlds: first-party (internal) and third-party (outsourced). Operationally,...
October 6, 2025
Debt recovery is not just about collecting balances. It is about understanding people. Behind every delinquent account is a story, not...
September 24, 2025
The collections industry is evolving quickly. Traditional phone calls and letters, once the backbone of recovery strategies, are no longer...
September 12, 2025
If you are considering hiring a collection agency, cost is one of the first things you want to know. Optio...
August 28, 2025
Debt collection is going through one of its biggest shifts in decades. Economic uncertainty, rising delinquency rates, and evolving regulations...