Optio Solutions Blog

August 28, 2023

Reputation is everything. This truth holds even more significance in industries where negative press can have far-reaching consequences. The collections...

June 8, 2023

Unlike hard goods like cars, furniture, etc., utilities like electricity, water and gas are intangible services. While a car can...

December 23, 2022

A successful debt collector can sometimes be the difference between success and failure in business. And hiring the best debt...

Portrait of a young call centre agent working on a computer in an office
February 18, 2020

With collection agency values reaching their highest levels in decades, this may very well be “the golden age of debt...

February 3, 2020

The annual Collection and Recovery Solutions (CRS) conference, attended by senior-level creditors, will take place May 6 – 8, 2020...

Powerlines with network overlay
January 28, 2020

With debt collections being a continuum of evolution, utility collection professionals need to learn about the latest collection tools and...

January 23, 2020

Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for...