Why lenders are tightening approvals and how stronger recovery strategies can protect portfolio growth Auto loan portfolios are under more pressure...
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November 20, 2025
Credit unions are seeing more volatility in delinquencies than they have in years. One month looks manageable and the next...
November 13, 2025
How to Reach Members Faster When They Stop RespondingWhen members fall behind on payments, the hardest part isn’t always collecting...
November 7, 2025
A new report from the New York Federal Reserve — cited by ABC News — shows household debt in the...
October 30, 2025
Most lenders treat delinquency as an event, something that happens when a borrower misses a payment. But in reality, default...
October 17, 2025
Across banks, credit unions, and finance companies, collections are still divided into two worlds: first-party (internal) and third-party (outsourced). Operationally,...
October 6, 2025
Debt recovery is not just about collecting balances. It is about understanding people. Behind every delinquent account is a story, not...
September 24, 2025
Empty headiThe collections industry is evolving quickly. Traditional phone calls and letters, once the backbone of recovery strategies, are no...
September 12, 2025
How Much Does a Collection Agency Cost?If you are considering hiring a collection agency, cost is one of the first...