Does Early-Stage Outsourcing Improve Delinquency Outcomes? Yes. Early-stage outsourcing helps lenders and credit unions improve recovery rates, reduce staff strain,...
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December 10, 2025
Delinquency is one of the clearest indicators of how healthy a loan portfolio is, but it is also one of...
December 4, 2025
PYMNTSÂ reports that 66 percent of consumers live paycheck to paycheck, and 42 percent now do so out of necessity. At...
November 25, 2025
Why lenders are tightening approvals and how stronger recovery strategies can protect portfolio growth Auto loan portfolios are under more pressure...
November 20, 2025
Credit unions are seeing more volatility in delinquencies than they have in years. One month looks manageable and the next...
November 13, 2025
How to Reach Members Faster When They Stop Responding When members fall behind on payments, the hardest part isn’t always...
November 7, 2025
A new report from the New York Federal Reserve — cited by ABC News — shows household debt in the...
October 30, 2025
Most lenders treat delinquency as an event, something that happens when a borrower misses a payment. But in reality, default...
October 17, 2025
Across banks, credit unions, and finance companies, collections are still divided into two worlds: first-party (internal) and third-party (outsourced). Operationally,...