A new report from the New York Federal Reserve — cited by ABC News — shows household debt in the...
Optio Solutions Blog
View allAdvanced TechnologyArtificial IntelligenceAutoBrand ProtectionCertificationComplianceConferencesCustomer ExperienceDebt CollectionDigital LoansEducationEnergy and UtilitiesEthical Debt CollectionFinancial ServicesFirst-party CollectionsFlat Fee CollectionsLegalMultichannel CommunicationsOmni-Channel CommunicationsPredictive AnalyticsPress ReleaseRisk ManagementStudent LoansTax Season StrategyThird Party CollectionsUncategorized
October 30, 2025
Most lenders treat delinquency as an event, something that happens when a borrower misses a payment. But in reality, default...
October 17, 2025
Across banks, credit unions, and finance companies, collections are still divided into two worlds: first-party (internal) and third-party (outsourced). Operationally,...
October 6, 2025
Debt recovery is not just about collecting balances. It is about understanding people. Behind every delinquent account is a story, not...
September 24, 2025
Empty headiThe collections industry is evolving quickly. Traditional phone calls and letters, once the backbone of recovery strategies, are no...
September 12, 2025
How Much Does a Collection Agency Cost?If you are considering hiring a collection agency, cost is one of the first...
August 28, 2025
Debt collection is going through one of its biggest shifts in decades. Economic uncertainty, rising delinquency rates, and evolving regulations...
August 15, 2025
Digital lending is one of the most transformative forces in U.S. fintech. What once required a branch visit and paper...
July 30, 2025
Most private schools understand the challenge of collecting overdue tuition. But many miss opportunities to improve recovery rates, simplify internal...