For credit unions and lenders, compliance is non-negotiable. But in today’s environment, compliance is doing more than setting guardrails. It...
Optio Solutions Blog
January 8, 2026
January is typically when creditors reassess risk, performance, and partners. In 2026, that reassessment carries more weight than usual. Consumer...
December 29, 2025
In early 2026, federal student loan wage garnishment resumes after a multi-year pause. For borrowers in default, that means a portion of...
December 19, 2025
Does Early-Stage Outsourcing Improve Delinquency Outcomes? Yes. Early-stage outsourcing helps lenders and credit unions improve recovery rates, reduce staff strain,...
December 4, 2025
PYMNTS reports that 66 percent of consumers live paycheck to paycheck, and 42 percent now do so out of necessity. At...
November 20, 2025
Credit unions are seeing more volatility in delinquencies than they have in years. One month looks manageable and the next...
November 13, 2025
How to Reach Members Faster When They Stop Responding When members fall behind on payments, the hardest part isn’t always...
November 7, 2025
A new report from the New York Federal Reserve — cited by ABC News — shows household debt in the...
October 30, 2025
Most lenders treat delinquency as an event, something that happens when a borrower misses a payment. But in reality, default...








