Most lenders treat delinquency as an event, something that happens when a borrower misses a payment. But in reality, default...
Optio Solutions Blog
View allAdvanced TechnologyArtificial IntelligenceAutoBrand ProtectionCertificationComplianceConferencesCustomer ExperienceDebt CollectionDigital LoansEducationEnergy and UtilitiesEthical Debt CollectionFinancial ServicesFirst-party CollectionsFlat Fee CollectionsLegalMultichannel CommunicationsOmni-Channel CommunicationsPredictive AnalyticsPress ReleaseRisk ManagementStudent LoansTax Season StrategyThird Party CollectionsUncategorized
October 17, 2025
Across banks, credit unions, and finance companies, collections are still divided into two worlds: first-party (internal) and third-party (outsourced). Operationally,...
October 6, 2025
Debt recovery is not just about collecting balances. It is about understanding people. Behind every delinquent account is a story, not...
September 24, 2025
Empty headiThe collections industry is evolving quickly. Traditional phone calls and letters, once the backbone of recovery strategies, are no...
August 28, 2025
Debt collection is going through one of its biggest shifts in decades. Economic uncertainty, rising delinquency rates, and evolving regulations...
July 16, 2025
What to Look for in a Debt Collection Partner Choosing the right debt collection partner is about more than recovering past-due...
February 20, 2025
The debt collection industry is evolving rapidly, driven by advancements in technology, changing consumer expectations, and an increasing need for...
April 3, 2024
Uncollected debt can significantly impact a company's cash flow and growth. While internal collection efforts are an option, they can...
September 19, 2023
Optio Solutions, a prominent player in the industry, has positioned itself at the forefront of compliance efforts, setting a gold...