PYMNTS reports that 66 percent of consumers live paycheck to paycheck, and 42 percent now do so out of necessity. At...
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November 20, 2025
Credit unions are seeing more volatility in delinquencies than they have in years. One month looks manageable and the next...
November 13, 2025
How to Reach Members Faster When They Stop Responding When members fall behind on payments, the hardest part isn’t always...
November 7, 2025
A new report from the New York Federal Reserve — cited by ABC News — shows household debt in the...
October 30, 2025
Most lenders treat delinquency as an event, something that happens when a borrower misses a payment. But in reality, default...
October 17, 2025
Across banks, credit unions, and finance companies, collections are still divided into two worlds: first-party (internal) and third-party (outsourced). Operationally,...
October 6, 2025
Debt recovery is not just about collecting balances. It is about understanding people. Behind every delinquent account is a story, not...
September 24, 2025
The collections industry is evolving quickly. Traditional phone calls and letters, once the backbone of recovery strategies, are no longer...
August 28, 2025
Debt collection is going through one of its biggest shifts in decades. Economic uncertainty, rising delinquency rates, and evolving regulations...