Blog

April 16, 2019

Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...

client relations
March 28, 2019

Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...

Young woman speaks to tabled audience at business conference
March 21, 2019

This year’s Collection and Recovery Solutions (CRS) — an event for senior-level creditors involved in collection, recovery operations, compliance, risk...

Suitcase packed full vacation supplies
March 19, 2019

Optio Solutions recently initiated a quarterly collections contest to reward its top performing collectors. The contest began Jan. 1 and...

collection professionals
March 8, 2019

A legion of credit and collection professionals will assemble March 13 – 15 at the ACA International Spring Forum &...

Utilities Collection Managers
March 7, 2019

Utility collection managers face a tough challenge in this day and age. Many consumers struggle to pay their bills each...

Optio
March 1, 2019

On Feb. 27, Optio Solutions hosted its Company Update & 2018 Employee Recognition Awards Ceremony at the corporate headquarters in...

optio solutions
February 21, 2019

Petaluma, Calif. (Feb. 21, 2019) — National debt collection agency Optio Solutions celebrated its 12th anniversary on Feb. 7. The...

bills consumers pay first
January 31, 2019

In a country of debt-juggling practiced by the millions, determining what bills consumers pay first can have a profound effect...