Optio Solutions Blog

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April 19, 2019

Petaluma, Calif. (April 19, 2019) — National debt collection agency Optio Solutions is participating in Collectors Challenge month for the...

April 16, 2019

Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...

ethical debt recovery in the collections industry
March 28, 2019

Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...

Suitcase packed full vacation supplies
March 19, 2019

Optio Solutions recently initiated a quarterly collections contest to reward its top performing collectors. The contest began Jan. 1 and...

Utilities Collection Managers
March 7, 2019

Utility collection managers face a tough challenge in this day and age. Many consumers struggle to pay their bills each...

Optio
March 1, 2019

On Feb. 27, Optio Solutions hosted its Company Update & 2018 Employee Recognition Awards Ceremony at the corporate headquarters in...

optio solutions
February 21, 2019

Petaluma, Calif. (Feb. 21, 2019) — National debt collection agency Optio Solutions celebrated its 12th anniversary on Feb. 7. The...

bills consumers pay first
January 31, 2019

In a country of debt-juggling practiced by the millions, determining what bills consumers pay first can have a profound effect...

January 22, 2019

Most experts agree that debt collection trends for 2019 will focus on compliance, but at least one source suggests human...